IT SUPPORT

Software Developer

A software developer is in-charge of the many facets of computer software development that includes researching, designing, programming, and testing created software.

Tasks & Responsibilities:

  • Program and develop computer software
  • Review and revise current systems
  • Propose ideas for system improvements
  • Create detailed specifications and program codes
  • Testing products before going live
  • Maintain and oversee systems

Hourly Rate

US
USD 40.04,
outsource with Boomering
$8.22 /hr
AU
AUD 37.47,
outsource with Boomering
$11.61 /hr
UK
GBP 29.66,
outsource with Boomering
£6.21 /hr
Disclaimer: The local figures are based on the hourly median rate of a position with mid-level experience.
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Mobile App Developer

A mobile developer is a type of software developer that specialize in building software applications for Google’s Android, Apple’s iOS, and Microsoft’s Windows Phone platforms.

Tasks & Responsibilities:

  • Develop applications and programming interfaces to support mobile functionality
  • Create codes for mobile app development
  • Adapt existing web applications for mobile use
  • Come up with innovative app ideas for functionality and design

Hourly Rate

US
USD 45,
outsource with Boomering
$8.22 /hr
AU
AUD 40.22,
outsource with Boomering
$11.61 /hr
UK
GBP 21.55,
outsource with Boomering
£6.21 /hr
Disclaimer: The local figures are based on the hourly median rate of a position with mid-level experience.
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Technical Support

Technical support provides assistance about technology related issues. They maintain and monitor computer systems and networks within an enterprise.

Tasks & Responsibilities:

  • Assisting customers or employees identify technical problems and solution
  • Documenting records of customer queries
  • Analyzing call logs for data gathering and research
  • Testing and fixing equipment that may be faulty

Hourly Rate

US
USD 19.63,
outsource with Boomering
$5.62 /hr
AU
AUD 30.01,
outsource with Boomering
$7.94 /hr
UK
GBP 10.11,
outsource with Boomering
£4.24 /hr
Disclaimer: The local figures are based on the hourly median rate of a position with mid-level experience.
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Quality Assurance Specialist

A quality assurance specialist will test a product’s reliability, usability and performance to make sure the product’s standards and specifications are met and are ready for customer distribution.

Tasks & Responsibilities:

  • Evaluate a product’s quality before manufacturing
  • Draft QA policies and procedures
  • Conduct testing and inspection to ensure finished product quality
  • Document internal audits and other QA activities
  • Analyze data to identify areas for improvement in the system

Hourly Rate

US
USD 20.24,
outsource with Boomering
$5.62 /hr
AU
AUD 31.73,
outsource with Boomering
$7.94 /hr
UK
GBP 16.05,
outsource with Boomering
£4.24 /hr
Disclaimer: The local figures are based on the hourly median rate of a position with mid-level experience.
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Network Engineer

A network engineer is someone who is responsible for maintaining and administering a company’s or organization’s computer networks.

Tasks & Responsibilities:

  • Configuring network related issues including system software, application software and hardware
  • Troubleshooting and resolving hardware, software and other network related problems
  • Maintaining and monitoring network performance and resolve system anomalies

Hourly Rate

US
USD 31.94,
outsource with Boomering
$5.91 /hr
AU
AUD 30.24,
outsource with Boomering
$8.34 /hr
UK
GBP 17.8,
outsource with Boomering
£4.46 /hr
Disclaimer: The local figures are based on the hourly median rate of a position with mid-level experience.
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Network Administrator

A network administrator is tasked with keeping a company’s computer network updated and working smoothly.

Tasks & Responsibilities:

  • Monitoring and evaluating the company’s network performance issues
  • Diagnosing and configuring potential threats with the network and its system
  • Secures an organization’s network access and maintaining documentation

Hourly Rate

US
USD 23.07,
outsource with Boomering
$5.91 /hr
AU
AUD 27.5,
outsource with Boomering
$8.34 /hr
UK
GBP 12.13,
outsource with Boomering
£4.46 /hr
Disclaimer: The local figures are based on the hourly median rate of a position with mid-level experience.
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Business Administrator

A business administrator handles an organization’s operations and manages its responsibilities.

Tasks & Responsibilities:

  • Implementing business procedures, goals and policies
  • Assessing and managing employee performance and staff issues
  • Managing and negotiating contracts and terms
  • Analyze the state of an organization to identify areas of improvement

Hourly Rate

US
USD 19.59,
outsource with Boomering
$5.91 /hr
AU
AUD 26.12,
outsource with Boomering
$8.34 /hr
UK
GBP 13.17,
outsource with Boomering
£4.46 /hr
Disclaimer: The local figures are based on the hourly median rate of a position with mid-level experience.
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BUSINESS SUPPORT

Virtual Receptionist

A virtual receptionist is an outsourced call handling operator tasked with handling and managing a client’s calls as an in-house receptionist would, but offshore.

Tasks & Responsibilities:

  • Taking calls and messages
  • Switchboard call forwarding and call patching
  • Diary and schedule management
  • Order taking
  • Emergency call response

Hourly Rate

US
USD 13.14,
outsource with Boomering
$5.88 /hr
AU
AUD 22.28,
outsource with Boomering
$8.34 /hr
UK
GBP 7.74,
outsource with Boomering
£4.46 /hr
Disclaimer: The local figures are based on the hourly median rate of a position with mid-level experience.
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Virtual Personal Assistant

A virtual assistant is a remote administrative or personal assistant that works exclusively for the client.

Tasks & Responsibilities:

  • Email management
  • Transcription services
  • Customer information management
  • Research and documentation
  • Itinerary planning and organization
  • Data management

Hourly Rate

US
USD 15.45,
outsource with Boomering
$5.91 /hr
AU
AUD 25.91,
outsource with Boomering
$8.34 /hr
UK
GBP 9.83,
outsource with Boomering
£4.46 /hr
Disclaimer: The local figures are based on the hourly median rate of a position with mid-level experience.
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General Administration

Providing administrative support is the main responsibility of a General Administrator. Their job entails them to perform various office procedures including typing, faxing, scanning, copying documents, and setting up appointments.

Tasks & Responsibilities:

  • Performing various office procedures (typing, faxing, scanning, copying, taking notes, and setting up appointments)
  • Managing and routing office communications
  • Preserving documents and records
  • Research and organization of information
  • Conducting or assisting office orientations

Hourly Rate

US
USD 16.52,
outsource with Boomering
$5.91 /hr
AU
AUD 24.66,
outsource with Boomering
$8.34 /hr
UK
GBP 8.36,
outsource with Boomering
£4.46 /hr
Disclaimer: The local figures are based on the hourly median rate of a position with mid-level experience.
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Data Entry Operator

The Data Entry Operator is tasked with performing data entry work into electronic formats and by using the appropriate word/data processing software.

Tasks & Responsibilities:

  • Entering, updating, researching, retrieving and verifying data into various systems
  • Ensuring that all data recorded are accurate and free of errors

Hourly Rate

US
USD 13.56,
outsource with Boomering
$5.62 /hr
AU
AUD 23.25,
outsource with Boomering
$7.94 /hr
UK
GBP 7.6,
outsource with Boomering
£4.24 /hr
Disclaimer: The local figures are based on the hourly median rate of a position with mid-level experience.
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Database Administrator

The main role of a database administrator is to identify, analyze and correct corrupt and inaccurate data from your company’s database.

Tasks & Responsibilities:

  • Identifying and correcting corrupt and inaccurate data
  • Perform the cleansing with data wrangling tools or as batch processing through scripting
  • Detect inconsistencies or missing data in the company database
  • Restore, validate and enhance data information to be more concise and accurate

Hourly Rate

US
USD 27.98,
outsource with Boomering
$7.54 /hr
AU
AUD 29.64,
outsource with Boomering
$10.66 /hr
UK
GBP 8.82,
outsource with Boomering
£5.70 /hr
Disclaimer: The local figures are based on the hourly median rate of a position with mid-level experience.
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Transcriber

A Transcriber is someone who converts audio or video sources into a written or text document. Transcription services are often provided for business, legal and medical industries.

Tasks & Responsibilities:

  • Transcribe audio and video sources into text or written format
  • Documents such as reports, client voice notes and audio interviews and more are the common subjects a transcriber will encounter

Hourly Rate

US
USD 17.17,
outsource with Boomering
$5.62 /hr
AU
AUD 23.46,
outsource with Boomering
$7.94 /hr
UK
GBP 000,
outsource with Boomering
£4.24 /hr
Disclaimer: The local figures are based on the hourly median rate of a position with mid-level experience.
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CALL CENTER

Inbound/Outbound Sales Representative

An inbound sales representative is the single point of contact for customers to call to make payments, accomplish purchases or just simply inquire for product information. An outbound sales representative is the one who contacts customers to inform them of the products or services they offer.

Tasks & Responsibilities:

  • Answer calls and provide customers relevant information and resolve their queries
  • Facilitate sales of products and services according to the client’s needs
  • Address and resolve customer complaints and issues
  • Ensure quality customer satisfaction with every call

Hourly Rate

US
USD 16.78,
outsource with Boomering
$5.91 /hr
AU
AUD 24.05,
outsource with Boomering
$8.34 /hr
UK
GBP 10,
outsource with Boomering
£4.46 /hr
Disclaimer: The local figures are based on the hourly median rate of a position with mid-level experience.
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Customer Service Representative

A customer service representative helps assist customer by answering questions about a product or service and provide them with relevant information.

Tasks & Responsibilities:

  • Open and maintain customer accounts by documenting account information
  • Resolve product or service issues by identifying and clarifying customer complaints
  • Prepare product or service reports by collecting and analyzing information from customer calls
  • Manage incoming calls and generate sales leads

Hourly Rate

US
USD 14.04,
outsource with Boomering
$5.91 /hr
AU
AUD 22.77,
outsource with Boomering
$8.34 /hr
UK
GBP 7.7,
outsource with Boomering
£4.46 /hr
Disclaimer: The local figures are based on the hourly median rate of a position with mid-level experience.
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Email & Chat Support

An email and chat support is someone who engages with a customer in real time to answer queries and provide information.

Tasks & Responsibilities:

  • Develop and maintain strong customer relationships
  • Manage and resolve all customer related concerns
  • Offer to contact the customer for any questions and queries that need to be answered
  • Keep up and quickly assimilate themselves with new products or services to offer to customers

Hourly Rate

US
USD 000,
outsource with Boomering
$5.62 /hr
AU
AUD 000,
outsource with Boomering
$7.94 /hr
UK
GBP 7.8,
outsource with Boomering
£4.24 /hr
Disclaimer: The local figures are based on the hourly median rate of a position with mid-level experience.
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Help Desk Specialist

A help desk specialist is someone who provides technical assistance to customers in an efficient and accurate manner. They solve technical problems and provide support.

Tasks & Responsibilities:

  • Is the first contact of customers to resolve their technical issues
  • Identify and redirect problems to appropriate resources
  • Manage customer data and document activity reports
  • Provide an in-depth guide to the problem solving process

Hourly Rate

US
USD 22.53,
outsource with Boomering
$5.91 /hr
AU
AUD 23.53,
outsource with Boomering
$8.34 /hr
UK
GBP 9.1,
outsource with Boomering
£4.46 /hr
Disclaimer: The local figures are based on the hourly median rate of a position with mid-level experience.
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ABOUT US
Boomering provides clients the ability to create a diverse workforce to extend their reach and significantly reduce costs.
LOCATE US
Unit 1 Philexcel Retail Building 2 Philexcel Business Park, MA Roxas Highway, Clark Freeport Zone, Pampanga 2009

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