Business Support

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Business Support helps maintain your company’s operations so that you can deliver the highest quality service to your customers. We offer strong management, unparalleled transparency modern facilities and dedication to meet your business needs.
Virtual Receptionist
Virtual Personal Assistant
General Administration
Data Entry Operator
Database Administrator
Transcriber
CRM Administrator
Business Operation Coordinator
A Virtual Receptionist is an outsourced call handling operator tasked with handling and managing a client’s calls as an in-house receptionist would, but offshore.

Tasks & Responsibilities:

  • Taking calls and messages
  • Switchboard call forwarding and call patching
  • Diary and schedule management
  • Order taking
  • Emergency call response
A Virtual Personal Assistant is a remote administrative or personal assistant that works exclusively for the client.

Tasks & Responsibilities:

  • Email management
  • Transcription services
  • Customer information management
  • Research and documentation
  • Itinerary planning and organization
  • Data management
Providing administrative support is the main responsibility of a General Administrator. Their job entails them to perform various office procedures including typing, faxing, scanning, copying documents, and setting up appointments.

Tasks & Responsibilities:

  • Performing various office procedures (typing, faxing, scanning, copying, taking notes, and setting up appointments)
  • Managing and routing office communications
  • Preserving documents and records
  • Research and organization of information
  • Conducting or assisting office orientations
The Data Entry Operator is tasked with performing data entry work into electronic formats and by using the appropriate word/data processing software.

Tasks & Responsibilities:

  • Entering, updating, researching, retrieving and verifying data into various systems
  • Ensuring that all data recorded are accurate and free of errors
The main role of a Database Administrator is to identify, analyze and correct corrupt and inaccurate data from your company’s database.

Tasks & Responsibilities:

  • Identifying and correcting corrupt and inaccurate data
  • Perform the cleansing with data wrangling tools or as batch processing through scripting
  • Detect inconsistencies or missing data in the company database
  • Restore, validate and enhance data information to be more concise and accurate
A Transcriber is someone who converts audio or video sources into a written or text document. Transcription services are often provided for business, legal and medical industries.

Tasks & Responsibilities:

  • Transcribe audio and video sources into text or written format
  • Documents such as reports, client voice notes and audio interviews and more are the common subjects a transcriber will encounter
The main task of a CRM Administrator is to help businesses manage customer data, marketing, customer support, and business processes, based on the client’s needs.

Tasks & Responsibilities:

  • Monitoring and updating the client’s database of information
  • Reviewing and resolving data discrepancies
  • Conducting research to ensure data is accurate
  • Maintaining and generating relevant reports
  • Creating technical documentation for reference and reporting
The role of the Business Operations Coordinator is to aid in the day to day operations and to serve as a customer facing representative for the company.

Tasks & Responsibilities:

  • Interact with clients in sending invoices, quotes, and other transactions
  • Attend project meetings and document critical details to ensure project goals are met
  • Maintain the company’s scheduling software and manage project timelines
  • Manage the company’s social media accounts. Respond to customer and client queries and create engaging content

Outsourcing helps you save 70% of your costs.

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ABOUT US
Boomering provides clients the ability to create a diverse workforce to extend their reach and significantly reduce costs.
LOCATE US
Unit 1 Philexcel Retail Building 2 Philexcel Business Park, MA Roxas Highway, Clark Freeport Zone, Pampanga 2009

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