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I am Arnie, a seasoned professional and team leader in the BPO industry, passionate about driving team performance to meet and exceed organizational objectives. My diverse background spans various industries in Australia, including telecommunications, solar energy, security systems, food and beverage, real estate, and smoke alarm services, highlighting my adaptability and versatility.

I specialize in optimizing operations to consistently meet and exceed daily and team performance targets. My performance management approach emphasizes identifying areas for improvement, conducting quality call assessments. In addition to operational leadership, I adopt a hands-on approach to customer service, addressing inquiries professionally and fostering team development through training, coaching, and mentorship.

I am passionate about ensuring that you are in good hands and strive to make you feel heard and always connected. My goal is culturally aligning your team and building a virtual bridge between you and Boomering, ensuring a seamless experience and top-notch service.

What I love about Boomering is how each all staff are treated like family. The openness, care, and dedication to supporting every team member is exceptional going above and beyond. You never feel alone because Boomering always ensure that everyone grows and moves forward together with the company.

On a personal level, I am a wanderer who loves exploring places rich in culture and unique experiences. My passion for music extends into playing the guitar which allows me to find peace and clarity, helping me stay inspired, focused, and aligned in both my personal and professional life.

Use the link above to connect and let’s chat!