JOB DESCRIPTION FOR A 24/7 Monitoring Agent – Night Shift

Our client is looking for a Monitoring Agent to monitor, verify and confirm fire alarm reports using the clients software. The Monitoring Agent responsibilities include investigating and detailing reports and forwarding to proper channels.


  • Night Shift schedules.
  • 12 hours shifts (3 days a week and 3 days off intervals)
  • Outstanding surveillance and observation skills
  • Good written and spoken English communication skills
  • Proficiency in internet search and information gathering.
  • Ability to exercise good judgment.
  • Good recording and reporting skills
  • Knowledgeable in MS Office applications


  • Monitoring the Clients software for fire alarm reports
  • Verifying data, geographic location and other important information and details
  • Responding to reports within specified time frames
  • Investigating incidents and checking its validity
  • Maintaining an activity log and preparing reports
  • Adhering to company policies and legal regulations

Benefits (Tangible and Intangible)

  • 20 days leave (15 VL and 5 SL) annually
  • Health insurance (HMO)
  • Salary increase based on performance upon 6th month and/or annually
  • Allowances
  • Learning opportunities
  • Work-Life balance
  • Open and transparent management
Boomering provides clients the ability to create a diverse workforce to extend their reach and significantly reduce costs.
Unit 1 Philexcel Retail Building 2
Philexcel Business Park, MA
Roxas Highway, Clark Freeport
Zone, Pampanga 2009
Kowloon Bay, Hong Kong
Surry Hills, Australia
AU +61 2 8310 4828
US +1 209 253 2098
UK +44 2036 087164
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